Round-the-clock online customer service is available at KitchenAid. Therefore, if you have any questions, please contact us and we will provide you with a satisfying answer as soon as possible. Once connected with our service, please give a brief description of your problem. You may receive auto-replies related to your issue. If the problem is still not resolved, you should get in touch with an manual customer service and proceed with your issue. Due to the large number of inquiries, the reply may not be timely. We will strengthen customer service training to avoid similar situations in the future. Sorry for the inconvenience!
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To contact KitchenAid customer service, you can use the information provided on this page in the upper section. You can either call or email them directly. Or you can send them an email by using the email address.
Don't worry if your call with KitchenAid was unsuccessful. First of all, you need to review what happened during the call. It can give you information about when to call back. Or you can use live chat or consider sending an email to the online support team.
Go to the website first to read the return policy and make sure you are eligible for a return. For your information, it's better to know the return policy before you make an online purchase. Then you can follow the instructions to process your return.
To start with, you need to consider if you really need to make a call. Maybe you can find an answer without calling and waiting. Check the website and look for the FAQ or a forum. You can use the live chat window. In this way, you can gather your thoughts in advance and address your issue clearly.
To track your order at kitchenaid.com, you need to log in to your account first. Click on the 'My orders' tab and you can see the status of your order and track its process.
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